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ITIL Service Operation

by David Cannon,David Wheeldon

ISBN 13: 9780113310463

Format: Paperback (274 pages)
Publisher: TSO
Published: 30 May 2007

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Business and Management Skills: Handbook for the IT Service Management Professional (IT Infrastructure Library)

by Central Computer & Telecommunications Agency, David Wheeldon

ISBN 13: 9780113306862

Format: Paperback (154 pages)
Publisher: Stationery Office Books
Published: 01 Mar 1997

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